FREQUENTLY ASKED QUESTIONS
You can check order status by logging into your account. You can also visit wesdian.shiprocket.co for detailed tracking information.
This can be a temporary server issue. Please try refreshing the page once or twice. If the issue still persists, please notify us by dropping a message by filling form available on the page. We will resolve the issue ASAP.
If the amount has been deducted from your bank or card, don’t worry; it will be refunded to the same account within 7-10 business days. Meanwhile, please wait a while and try again, preferably using a different payment method. These are the payment methods we accept: • Debit Card • Credit Card • Net banking • UPI . For further assistance raise a ticket by filling the form below.
To place an order, browse our collections, select your preferred items, choose the correct size, color, and quantity, you can also check estimated delivery date on product page, then click “Add to Cart.” Once you’ve selected everything you want, go to the cart, and proceed to checkout. Enter your shipping and payment details, and you’re all set!
We have partnered with different payment gateways to give wide range of payment options. You can pay via Credit Card, Debit Card, UPI, Wallets by selecting the payment gateway of your choice.
Visit Shipping Policy for details.
Visit Cancellation and Refund Policy for details.
You can write us directly on [email protected] to request for returns. Link to initiate return will soon be provided in account section next to the order details. Keep checking this space for updates.
All the details to contact us are available on this page.
GST Invoice is available on the website. Make sure you fill your GST number in designated billing address field, while placing the order. You will get the GST Invoice once the order is delivered. Invoice will be sent to you via mail. You can contact us, in case the GST invoice is not received, via the contact form on this page, or send us a mail to [email protected], mentioning “Need GST Invoice for Order Number ***** ” in the subject field. The email must be originated from the registered mail id. If you wish to change your GST number and Company detail than visit Addresses section in My Account. GST number will not be visible in Billing Address but it can be edited while editing address.
Have a question? You may find an answer in our FAQs available on this page, you can also contact us:
- [email protected]
- Call us: +91-7906272475
- Mon-Sat: 9:00 am - 6:00 pm
- B566, Lajpat Nagar, Moradabad (UP) - 201301